🚚 How fast will my order arrive?

Orders placed before 2PM MST ship same-day. Standard delivery takes 3–5 business days. Express shipping (1–2 days) is available at checkout for $12.99.

📦 Is shipping really free?

Yes! All orders over $49 ship completely free within the United States. For orders under $49, we charge a flat $5.99 shipping fee.

❤️ What if my pet doesn't like the product?

We have a 30-Day Happiness Guarantee. If your pet isn't happy with any product, contact us for a full refund. No questions asked, no hassle.

🐾 Are your products safe for pets?

Absolutely. Every product in our store is vet-reviewed and tested for pet safety. We source only from trusted manufacturers who meet strict quality standards.

💳 What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are SSL encrypted and secure.

📧 How do I contact customer support?

Email us at hello@pawparadise.com or use the Contact page. We respond within 24 hours, 7 days a week.