FAQ

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Frequently Asked Questions

Everything you need to know about Paw Paradise.

🚚 How fast will my order arrive?

Orders placed before 2PM MST ship same-day. Standard delivery takes 3–5 business days. Express shipping (1–2 days) is available at checkout for $12.99.

ðŸ“Ķ Is shipping really free?

Yes! All orders over $49 ship completely free within the United States. For orders under $49, we charge a flat $5.99 shipping fee.

âĪïļ What if my pet doesn't like the product?

We have a 30-Day Happiness Guarantee. If your pet isn't happy with any product, contact us for a full refund. No questions asked, no hassle.

ðŸū Are your products safe for pets?

Absolutely. Every product in our store is vet-reviewed and tested for pet safety. We source only from trusted manufacturers who meet strict quality standards.

ðŸ’ģ What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are SSL encrypted and secure.

📧 How do I contact customer support?

Email us at hello@pawparadise.com or use the Contact page. We respond within 24 hours, 7 days a week.

Still have questions? ðŸū

We'd love to hear from you. Contact us here.