Returns & Refunds
❤️ 30-Day Happiness Guarantee
Not happy? We make it right. No questions asked.
🐾
If your pet doesn't love it, we'll refund it.
Return any item within 30 days of delivery for a full refund or exchange.
How to Return
1
Contact UsEmail hello@pawparadise.com with your order number and reason for return.
2
Ship It BackWe'll send you a prepaid return label. Pack the item securely and drop it off.
3
Get RefundedRefund processed within 3–5 business days back to your original payment method.
Return Conditions
- Items must be returned within 30 days of delivery
- Unopened items: full refund + free return shipping
- Opened items: full refund (no need to return for pet safety reasons)
- Food & treats: full refund if your pet didn't enjoy them
Questions? hello@pawparadise.com